VENUE RENTALS COORDINATOR

Job Title: Venue Rentals Coordinator
Reports to: Interim Manager
Location: The GRAND - Calgary, AB (some remote work as needed)
Temporary: 25 to 35 Hours / Week
Deadline to apply: August 30th, 2026

Why work at The GRAND?
We are a non-profit presenting arts organization, seeking a Venue Rentals Coordinator to join our team of strategists, creative thinkers, artists and collaborators. Our team consists of players who love what they do and love to help others realize their goals. By striving to create an environment that allows each team member to be at their best, we believe we can create a team that can accomplish any big goal and have fun doing it!

Who we are:
The GRAND is one of Western Canada’s oldest theatres and has contributed to Calgary’s theatre and live performance communities in a myriad of ways for over 100 years. Today, we are a charitable organization committed to being the home of creative placemaking in Calgary. Our vision is to be a performing arts venue for the next 100 years and beyond, as part of Calgary’s vibrant arts and culture ecosystem. Our purpose is to collaborate with Calgary’s arts community, offering a stage to amplify voices, share stories, and create art that reflects and serves the city’s diverse communities.

As we continue to evolve, we seek individuals who are confident in taking initiative, adapting to change, and solving problems to help drive our mission forward. We are committed to presenting art from all disciplines and perspectives, supporting local artists in presenting and mastering their craft, and creating memorable experiences for our audiences.


Your expertise:
PLANNING AND ORGANIZING: Solid organizational and project management skills.
INFORMATION SEEKING: efficiently and effectively gather information, identify information required to clarify a situation, and seek information from appropriate sources.
FOCUS ON QUALITY AND DETAILS: Detail oriented and creative problem solver who consistently prepares high quality work.
EFFECTIVE INTERACTIVE COMMUNICATION: Strong communicator, being able to effectively work with GRAND staff, GRAND patrons and clients.
CROSS-CULTURAL SENSITIVITY: Cross-cultural sensitivity and unbiased execution of events and interaction with diverse patrons and clients.
COOPERATION AND COLLABORATION: Proactive in identifying new solutions and practices in event/performance execution with a diverse team.


What you’ll be doing:
The Venue Rentals Coordinator works closely with the Events team and plays a key supporting role in executing events ensuring smooth operations. The ideal candidate will be detail-oriented, adaptable, and customer-focused, with excellent organizational and communication skills.

Duties of the Venue Rental Coordinator position may include, but are not limited to:

  • Coordinate bookings of events hosted at the venue.

  • Prepare and distribute event quotes, inquiry forms, event summaries, and post-event reports.

  • Communicate with clients to understand their event requirements, preferences, and expectations, ensuring a high level of customer service throughout the planning process.

  • Communicate event specifications, timelines, and client requirements to internal departments to ensure seamless coordination and execution.

  • Assist with event setup and ensure all event spaces are properly prepared, organized, and ready for use.

  • Coordinate with external vendors, suppliers, and service providers as required to support successful event operations.

  • Maintain accurate event schedules and timelines, ensuring events are well organized and run smoothly.

  • Provide on-site event support as required, assisting with coordination and addressing operational needs throughout the event.

  • Assist with venue tours and walk-throughs for prospective and confirmed clients, providing information about the venue and its capabilities.

  • Support efforts to ensure the venue and events comply with applicable regulations, policies, safety requirements, and operational standards.

  • Gather client feedback and assist with appropriate follow-up actions to support client satisfaction and continuous improvement.

  • Identify opportunities to improve event processes, operational efficiency, and the overall client experience.

  • Provide additional event and venue support as required to contribute to the successful operation of the venue.

    Your educational background:
    Post secondary education is an asset, but not a requirement.
    Previous Event Coordinating experience is an asset.
    Intermediate level computer skills in Google Suite, MS Office.

    Position Type:
    Reporting into the Interim Manager, this is a position that may begin as part time then increase in hours as needed. Any additional hours will be compensated according to our time in lieu policy, or will be negotiated with the Interim Manager.

    Salary: $24-$28 per hour, commensurate with experience

    Benefits:
    Social and team building events
    Hybrid work environment
    Internal growth opportunities
    Extended health benefits
    Paid vacation time

    Where you’ll be working:
    The GRAND is situated on the land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is Mohkinstsis, which is also referred to as the City of Calgary. We honor and acknowledge Mohkinstsis and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Iyarhe Nakoda and Tsuut’ina nations who also call this place home. We also acknowledge that this territory is home to the Métis Nation of Alberta, Region 3 within the historical Northwest Métis homeland.

    We are an equal opportunity employer:
    The GRAND is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, race, ethnicity, indigeneity, gender, gender-identification, or sexual orientation. We encourage and welcome applicants of Indigenous heritage, applicants who identify as racialized, marginalized or disabled, people of color or diverse cultural backgrounds. We endeavor to provide a culturally safe and supportive environment and have an existing work-place harassment policy with zero tolerance for harassment in all working environments.
    The GRAND is committed to providing reasonable accommodations for persons with disabilities in all parts of the hiring process. The GRAND invites candidates who may require assistance during the application and/or hiring process, to let us know and we will work with them to meet their needs.

    Thank you for considering a career with the GRAND!
    Please send your resume to jobs@thegrandyyc.ca.
    Only those selected for an interview will be contacted.